Privacy Policy

Last Updated: November 11, 2025

Introduction

CanLearn Portal is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our educational information services.

Information We Collect

We collect information that you provide directly to us when you:

  • Submit an information request form
  • Sign up for updates about educational programs
  • Contact us with questions or feedback
  • Interact with our website

The types of information we may collect include:

  • Personal Identifiers: Name, email address, province/territory of residence
  • Educational Interests: Your selected learning areas and program preferences
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies

How We Use Your Information

We use the information we collect to:

  • Provide you with information about educational programs and learning opportunities
  • Respond to your inquiries and requests
  • Improve our website and services
  • Analyze usage patterns and trends to enhance user experience
  • Send you updates about new courses and educational resources (with your consent)
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Educational Partners: With approved educational institutions and course providers to facilitate your access to learning programs
  • Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services, under strict confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights, safety, or property
  • Business Transfers: In connection with any merger, sale of assets, or acquisition

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are intended for adults seeking educational opportunities. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CanLearn Portal
1250 René-Lévesque Blvd West
Montreal, QC H3B 4W8
Canada